Sinch Expands AI-Powered Conversational Messaging Capabilities with New Partnership
Melbourne – 31 August, 2026 – Sinch AB (publ), today announced a new partnership with AI pioneer, Coderra. The collaboration will integrate advanced AI capabilities into Sinch’s industry-leading intelligent customer communications platform, enabling Australian businesses to deploy conversational messaging and enhance the retail customer experience.
The partnership is a key part of Sinch's strategy to lead the market in AI-driven communications, giving Australian businesses the tools to create more intelligent, seamless, and personalized interactions with their customers.
The partnership with Coderra will allow businesses in Australia to build and deploy powerful AI agents for conversational messaging across multiple platforms. Coderra’s innovative platform, combined with Sinch’s robust Conversational API, will empower Australian businesses to automate customer interactions, provide instant support, and manage conversations seamlessly across any channel their customers use.
"This partnership represents a significant step forward in our AI strategy and our commitment to providing Australian businesses with the most advanced tools for customer engagement," said Damien Brennan, Strategic AI and Emerging Tech Partnership Manager at Sinch APAC. "By combining our APIs and global network with the specialized AI platform of Coderra, we are not just enhancing our service offering; we are defining the future of intelligent, multichannel communication."
"Partnering with Sinch is a natural fit. Their extensive network and powerful API are the perfect delivery engine for the sophisticated AI agents our platform creates. Together, we will enable businesses to build next-generation conversational experiences for their customers," said Dr Koliya Wedanage, Co-Founder and CTO of Coderra.
For further information, please contact:
Tracey Choo
Communications Manager, APAC, Sinch
E-mail: [email protected]
