Sustainability strategy and targets
“Sinch is powering a new era of intelligent, secure and sustainable communications at scale. We are at the core of the global digital infrastructure - and our services are making everyday more engaging, informed, safer and happier for billions of people around the globe.”
Our sustainability promise
Trust at the core of our growth: Sinch sustainability strategy
Sinch’s vision is to connect every business with every customer, everywhere in the world. We achieve this by powering the most trusted foundation for intelligent customer communications.
Positioned at the heart of the global digital infrastructure, our services make everyday life more engaging, informed, safe and happy for billions of people worldwide.
Sinch is committed to sustainability as a driver of long-term value and resilience, focused on three strategic pillars: Trusted partner, Climate action and Empowered people.
Trusted partner
Secure & Trusted solutions
Deliver secure and trusted solutions by ensuring platform integrity, responsible use of AI and helping our customers protect their users.
Business ethics
Embedding ethical practices and compliance throughout our own operations.
Responsible sourcing
Ensuring our partners across the value chain align with our values and standards for environmental, social and governance (ESG) performance.
Climate action
Decarbonizing our services
Minimizing the carbon footprint of our products and services across their lifecycle.
Green operations
Transitioning to low-impact operations through energy efficiency, fossil-free energy and sustainable practices.
Ecosystem collaboration
Partnering across our value chain and industry to accelerate collective climate solutions.
Empowered people
Inclusion
Fostering a diverse and inclusive culture where everyone can be their authentic selves.
Leadership & Development
Building purpose-driven leaders who inspire and empower high-performance teams, while fostering continuous learning and growth for all employees.
Culture & Engagement
Promoting a healthy, value-driven workplace where employees feel supported, motivated and connected to the company's mission.
Our targets
Our sustainability targets guide our efforts to reduce climate impact and strengthen employee engagement over time. Together, they reflect our commitment to long-term environmental responsibility and a thriving, engaged workforce.
|
Sustainability targets |
Result 2025 |
|
|---|---|---|
| Net zero emissions (Scope 1, 2 and 3) by 2050 | Total reduction in market-based tCO₂e emissions compared to the 2023 baseline year | -13% |
| Incremental year-on-year growth of the engagement score | Percentage growth in employee engagement score compared to 2024 | 2% |