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About us

Sinch's vision is to connect every business with every customer, everywhere in the world. As the intelligent communications infrastructure for the AI era, Sinch powers over 900 billion customer interactions annually for more than 200,000 customers globallyLeading global enterprises and AI innovators rely on Sinch to strengthen customer relationships and deliver seamless experiences across messaging, email, and voice. Profitable since its founding in 2008, Sinch generated net sales of USD 3 billion (SEK27 billion) in 2025 and has over 4,000 Sinchers in 59 countries, with headquarters in Stockholm. Sinch is listed on Nasdaq Stockholm (XSTO: SINCH). Visit us at sinch.com. 

Key financial highlights

2025 in brief

SEK 27,080m

Net sales

200,000+

Customers

59

Countries with local presence

4,040

Employees at year-end 2025

SEK 9,426m

Gross profit

900+

Billion customer interactions per year – messages, voice calls and emails

What we offer

Sinch helps businesses communicate with their customers over digital channels across the globe, at scale. Whether you have received an email when your package ships, a text with a verification code or are calling customer service, there is a good chance Sinch powers that interaction.

What we offer
History

Sinch's history and acquisitions

Sinch was founded in 2008 with a clear ambition: to make it easier for businesses to connect with people.

Our history

Where we operate

Sinch's business structure consists of three operating segments: Americas, EMEA and APAC.

Our operating segments

Creating customer value

Sinch develops cloud-based digital tools that enable businesses to connect with their customers through personalized, relevant, secure and timely communications. Our ambition is to connect every business with every customer, everywhere in the world.

Our business model