Our history and acquisitions

Company was founded

The company began in a small rented room inside a travel agency with a focus on building technology that simplifies communication.

Symsoft​ Acquisition

On December 1, 2009, Sinch predecessor CLX Networks acquired Symsoft, a supplier of software and services to mobile network operators. The acquisition strengthened our technical infrastructure and added valuable relationships with mobile operators.

External​ Investor​

Voltari acquisition

On February 28, 2014, we acquired the assets of Voltari's messaging business in North America. The acquisition added a skilled workforce, an established customer base and strategically-important operator contracts in the USA and Canada.

Caleo Technologies acquisition and Nasdaq​ IPO

On January 8, 2015, we acquired 66.67% of Caleo Technologies. The acquisition added solutions and expertise in the BSS area.

Listing on Nasdaq Stockholm 

Market consolidation portfolio expansion with Mblox and Sinch

On May 13, 2016, we announced the acquisition of Mblox Inc. for a cash consideration of USD 117 million. At the time, Mblox was one of the largest messaging service providers in the world, delivering 7 billion messages in 2015. The transaction was closed on July 12, 2016.

On December 9, 2016, we announced the acquisition of Sinch AB for an enterprise value of SEK 130 million. Sinch added real-time voice and video products, as well as innovative products for mobile number verification. The transaction was closed on December 21, 2016. We would later use the Sinch name as our main brand, when we rebranded our business under a shared identity in 2019.

Xura Secure Communications GmbH, Dialogue Group Ltd, Caleo Technologies acquisitions

On February, 21, 2017, we announced the acquisition of Xura Secure Communications GmbH. The acquisition strengthened our position in Germany, adding critical product capabilities and enhancing our blue-chip customer base. We acquired Xura for USD 15.5 million on a cash and debt-free basis.

On May 9, 2017, we announced the acquisition of global messaging and security services provider Dialogue Group Ltd for GBP 32 million on a cash and debt-free basis. The acquisition increased our scale, expanded our presence in Asia, and contributed the Sentinel product line for fraud detection and revenue assurance in enterprise messaging. The transaction was closed on May 10, 2017.

On July 4, 2017, we acquired the remaining 33.33% of Caleo Technologies.

New leadership at Sinch, Unwire Communications ApS and Vehicle Agency LLC acquisition

On March 22, 2018, we announced the acquisition of Unwire Communications ApS for a cash consideration of DKK 148 million on a cash and debt-free basis. The acquisition strengthened our Nordic platform and customer base, making us the largest CPaaS provider in the Nordic region. The transaction was closed on March 27, 2018.

On April 4, 2018, we acquired 100 percent of the share capital in Vehicle Agency LLC, a Seattle-based company specializing in technology and solutions for personalized video messaging and rich media communications. The initial purchase consideration was USD 8 million on a cash and debt-free basis. In addition, an earnout of USD 4 million was paid in July. The acquisition was financed with cash reserves. Additional earnouts, capped at USD 18 million, may be paid in the future.

One brand, myElefant SAS and TWW do Brasil S.A. acquisitions

On September 26, 2019, we entered into a definitive agreement to acquire myElefant SAS for an upfront cash consideration of EUR 18.5 million, with an additional cash earnout of up to EUR 3 million within two years if certain gross profit targets are met. This acquisition strengthens Sinch’s Software-as-a-Service offering. Founded in Paris in 2010, the company has pioneered the use of mobile landing pages and is an early adopter of conversational messaging technologies like RCS, Facebook Messenger and WhatsApp. The transaction was closed on October 8, 2019.

On October 10, 2019, we entered into a definitive agreement to acquire TWW do Brasil S.A. for an enterprise value of BRL 180,750 million. Founded in 1996, TWW serves more than 3,000 business, including many of Brazil's leading enterprises in the banking, retail and education sectors. This acquisition presents opportunities for Sinch to offer its broad portfolio of next-generation messaging in a rapidly expanding, dynamic growth market, in addition to strengthening its global connectivity offering to its global customer base. The transaction was closed on October 24, 2019.

Wavy, Chatlayer and ACL Mobile acquisitions

Accelerated consolidation during 2020-2022 (Mailgun, MessageMedia, Inteliguent).

On March 19, 2020, we entered into a definitive agreement to acquire Chatlayer BV for an Enterprise Value of EUR 6.9 million. Founded in Antwerp in early 2018, ChatLayer is a cloud-based software platform that lets businesses create multi-lingual chatbots and voicebots using Artificial Intelligence (AI) and Natural Language Understanding (NLU).

On March 26, 2020, we entered into a definitive agreement to acquire Wavy, through the two legal entities Movile Internet Móvel S.A. and Wavy Global Holdings BV, for a total cash consideration of BRL 355 million and 1,534,582 new shares in Sinch. This corresponded to an enterprise value of SEK 1,187 million. The transaction closed on 1 February, 2021.

On May 5, 2020, we entered into a binding agreement to acquire SAP Digital Interconnect (SDI), a unit within SAP, for total cash consideration of EUR 225 million. SDI offers cloud-based communications services in three segments:
Programmable Communications, Carrier Messaging and Enterprise Solutions. Headquartered in San Ramon, California, SDI has about 330 employees in 20 countries. The transaction closed on November 1, 2020.

On 15 June, 2020, we entered into a binding agreement to acquire ACL Mobile Ltd (ACL) for total consideration of INR 5,350 million(approximately SEK 655m). Headquartered in Delhi, India, the company has 288 employees and is a leading vendor of communications services in India and Southeast Asia. The business is consolidated from September 1, 2020.

Inteliquent, MessageMedia, MessengerPeople and Pathwire acquisitions

On 17 February, 2021, we entered into a definitive agreement to acquire Inteliquent, the largest independent voice communications provider in the United States, for a total cash consideration of USD 1,140 million on a cash and debt-free basis. Inteliquent employs more than 500 people in the United States and is headquartered in Chicago, Illinois. The transaction was completed December 9.

On 9 June, 2021, we entered into a definitive agreement to acquire MessageMedia, a leader in mobile messaging solutions for small and medium-sized businesses in the United States and Australia, New Zealand, and Europe. Sinch will pay a a total enterprise value of USD 1.3 billion, with a total cash consideration of USD 1.1 billion and 1,128,487 new shares in Sinch. USD 1,140 million on a cash and debt-free basis. MessageMedia offers a web-based software-as-a-service (SaaS) suite that makes it easy to leverage two-way messaging without any need for coding or familiarity with API:s. The company serves over 60,000 customers and handles more than 5 billion mobile messages per year. The transaction was closed November 5.

On September 22, 2021 we entered into a definitive agreement to acquire MessengerPeople, a leading German software-as-as-service platform for conversational messaging. Sinch will pay a total enterprise value of EUR 48 million, with a total cash consideration of EUR 33.6 million and EUR 14.4 million paid in the form of new shares in Sinch. MessengerPeople offers a cloud-based software suite that makes it easy for businesses to engage with their customers via messaging apps like WhatsApp, Telegram and Apple Business Chat (iMessage). More than 700 businesses use MessengerPeople applications to engage with their customers, and around 80% of these businesses are based in the DACH region. The transaction was financed with a combination of new Sinch shares and Sinch’s available cash at hand and was completed on November 1.

On September 30, 2021, we entered into a definitive agreement to acquire Pathwire, the leading cloud-based email delivery platform, , including its Mailgun, Mailjet and Email on Acid products for developers and marketers. More than 100,000 businesses use Pathwire’s products to engage with their customers, including major brands such as Lyft, Microsoft, Iterable, DHL and Etsy. Sinch will pay the sellers a cash consideration of USD 925 million and 51 million new shares in Sinch, which corresponds to an enterprise value of approximately USD 1.9 billion, or SEK 16.6 billion. The transaction was closed December 7.

Laurinda Pang appointed as CEO​

1 billion RCS business messages delivered worldwide

In 2025, Sinch surpassed a major milestone by delivering more than one billion RCS Business Messages worldwide. The achievement reflected the growing adoption of RCS as a channel for richer and more interactive customer communications, enabling businesses to engage consumers with branded, verified, and app-like messaging experiences directly in their mobile messaging apps.

Partnership with Lovable & Jonas Dahlberg appointed acting CEO

On February 11, 2026, Sinch announced a strategic partnership with Lovable, the AI software creation platform. The partnership integrates Sinch’s communications capabilities into the Lovable Cloud, enabling developers to add email, messaging, and voice communications to AI-native applications as they move from prototype to production. 

On June 8, 2026, Jonas Dahlberg was appointed Acting CEO of Sinch, succeeding Laurinda Pang.