Cookie policy

Sinch uses cookies and related technology at our website group.sinch.com.

Last updated: June 09, 2026

Privacy and security are of the utmost importance to Sinch and we strive to ensure that our technical and organisational measures in place respect your data protection rights.

This Cookie Policy describes how we use and process cookies, trackers and other similar technologies when providing our services and upon access of our website, as well as Your rights to control Our use of them. This Cookie Policy forms a part of our Privacy Policy.

What Are Cookies?

A cookie is a string of information, usually small and identified by name, that may be transmitted to your browser by a website you connect to. Your web browser will keep it for a certain period of time, and will send it back to the web server each time you reconnect to it. Cookies have multiple uses: they can be used to memorize your customer identifier with a merchant site, the current contents of your shopping cart, an identifier allowing to trace your navigation for statistical or advertising purposes, etc… 

How do we use cookies?

Our website does not use tracking or analytics cookies. We use Plausible which is a privacy focused tool for website measurement and analytics. Plausible does not use cookies or persistent identifiers. We do not track between websites or devices and no personal data is collected.

All data from Plausible analytics is processed on servers within the EU.

By default, cookies are not installed automatically (with the exception of those essentiel cookies needed to run the site and Sinch's services). In accordance with the regulations that apply, Sinch will require your authorisation before implanting any other kind of cookie on your hard drive.

Once collected, your consent applies to the following domains: group.sinch.com.

To avoid being bothered by these routine requests for authorization and to enjoy uninterrupted browsing, you can configure Your computer to accept Sinch cookies or we are able to remember Your refusal or acceptance of certain cookies. By default, browsers accept all cookies.

When you access third party sites directing you to our website, or when you are reading integration or social media links, cookies can be created by the companies disseminating these links. These third parties may be able to use cookies in the context of Sinch's services (partners or other third parties supplying content or services available on the Sinch site) and are responsible for the cookies they install and it is their conditions on cookies which apply. Sinch assumes no liability in regard to the possible use of cookies by third parties. For more information, you are advised to check the cookie policy directly on these third party sites with regard to their use of cookies.

What cookies do we use?

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.